Our Promise

Delivery

Completeblue uses multiple carriers to ship our high quality, nutritional products across the world. The choice of carrier service depends on a variety of factors unique to your order. These factors include, but are not limited to: destination, package size, value of package contents, and promised delivery time. We are flexible with our selection of shipping carriers to ensure prompt, safe delivery of our products.

Shipping Time and Rates

We offer one shipping option, namely Standard Shipping.

Upon purchase, you will be asked to select the shipping option above. Please note that a business day refers to any day Monday through Friday. To maximize delivery speed, please place orders in the morning when possible.

Tracking

Instructions for tracking your purchase will be sent to you by email or SMS after you make your purchase. Please follow them closely and watch as your healthy living products approach your doorstep!

Questions

If you have any further questions, please reach out to us at support@completeblueinc.com.

Guarantee

Completeblue has a 30-day Competitor Replacement Guarantee, a unique kind of guarantee in the health and wellness industry.

If after 30 days of using any our products you are not completely satisfied with the results, we will purchase for you a comparative product and ship it directly to your home. You get to keep our product and you receive our competitor’s product free of charge. We are committed to ensuring you get the best sleep you deserve, and this is our way of doing it.

Competitor products must be orally consumed health supplements, be priced at retail value at or below the product you purchased from us, and be currently in stock and be able to ship to your home in a reasonable manner. The competitor product is subject to approval from our team on grounds of use and similarity with our product(s). Only one competitor product can be used as a replacement, and this guarantee can only be used by one customer, on only one completeblue product, only once in their lifetime.

To take advantage of this offer, please reach out to us at support@completeblueinc.com. In the title of the email, write “30-day Competitor Replacement Guarantee” in the subject line. In the body of the text, include your name, email, when you purchased our product, what you purchased from us, and a competitor product you’d like for the replacement.

Requests are processed within 3 business days and all requests will be processed in the same currency of the original purchase. Depending on the competitor company, most products will arrive within 14 days after the request was processed.